Corporate responsibility efforts at Hansel are based on a materiality assessment. The main CSR aspects of Hansel’s operations are presented in the matrix below, which was updated by the Corporate Responsibility team in 2013.
There are several elements affecting the content of the matrix. The assessment took into account the company’s values, trends in the operating environment, and the company’s strategic objectives and related actions. Similarly, government guidelines and decisions-in-principle related to Hansel affect the content of the matrix.
Other issues considered in the assessment included the outcomes of customer and supplier satisfaction surveys, reports of the Corporate Responsibility team, feedback from customers and suppliers, and the results of job satisfaction surveys.
The aspects of responsibility presented in the matrix are linked to the identified trends through colour-coding. Besides megatrends affecting Hansel’s operations, the diagram includes issues related to Hansel as a responsible employer. The materiality matrix and the trends affecting Hansel’s operations define the issues dealt with in the corporate responsibility report.
Hansel materiality matrix