In 2014, Hansel organised the competitive tendering process for 19 framework agreements (20 in 2013). Subcategories included, the total number of competitive tendering processes organised was 47 (77 in 2013). At the year end, Hansel had a total of 76 framework agreements (74 on 31 Dec 2013), and a total of 185 competitive tenders including subcategories (164 in 2013). Also at the end of 2014, Hansel had 383 contract suppliers (378 in 2013).
Hansel’s largest framework agreement was for Electricity, which reached a procurement value of €81 million (€91 million in 2013). The second largest framework agreement, with a volume of €61 million (€66 million in 2013), was Occupational Health Care services, whilst the third largest was Computers and Peripherals with a volume of €51 million (€48 million in 2013).
Measured in euros, the main users of Hansel’s framework agreements were the administrative sectors of the Ministry of Defence, the Ministry of Finance, the Ministry of Education and Culture, the Ministry of Employment and the Economy, and the Ministry of the Interior. Utilisation of framework agreements is mainly promoted through marketing communications. In addition to face-to-face services, customers are offered diverse electronic services. Each year, Hansel organises customer and supplier events with the aim of promoting sales and exchanging experiences on framework agreements.